I bought the book on Amazon - how do I get the rest of the toolkit?

The Standard Requirement Self Assessment is more than just a book, it's a complete package to perform a Self Assessment in your organisation (or your client's organisation). To get the most out of your Self Assessment purchase it's important that you also have access to the Spreadsheet and additional resources.

When you purchase the Self Assessment from our online store you receive a package that looks like this:

Availability Management Self Assessment Sample content of Standard Requirements Self Assessment Guide for Availability Management

The complete package has 2 spreadsheets (the full version of the tool and a sample file) , 2 PDF files (the full version of the book and a sample file) and a folder with Implementation resources.

The best way to get the spreadsheet is to follow the instruction in the front of the book. There is an email address mentioned. Send your proof of purchase to that email address and you will receive the resources via return email.

What is proof of purchase?

Firstly - let me tell you what it is NOT... a photo of the front cover of your book is not a proof of purchase. That's a proof of possession ;) Slight difference but important distinction.

A proof of purchase is your email receipt from your online book store purchase or the receipt from the till when you've purchased the book in a physical store.

Unsure about how to use the Self Assessment in your specific situation? Feel free to contact us for additional support and to answer any of your questions.

For more information on the Self Assessments and a full overview of the available topics, go to store.theartofservice.com/self-assessments/

How do the book and spreadsheet work together?

The Standard Requirements Self Assessment comes in a book format when you purchased the Self Assessment at your favourite book store, or as a PDF document when you've purchased the Self Assessment directly from our online store. Irrespective of your place of purchase, it is important that you also request access to the accompanying resources. The Standard Requirements Self Assessment works best when you use the book and the Excel Spreadsheet together.

When you purchase the Standard requirement Self Assessment you receive a portfolio of tools:

  1. Your book with all the questions
  2. The second component to the Self Assessment is an Excel spreadsheet 
  3. The third component is a series of specific implementation resources 

In addition you also receive a PDF and an Excel spreadsheet with a pre-filled example to guide you through the process of completing the Standard Requirement Self Assessments.

Availability Management Self Assessment Sample content of Standard Requirements Self Assessment Guide for Availability Management

While you can do the Self Assessment with the book alone by entering your personal answers in the column in front of the questions, if you want to make this assessment more of a team effort you will need to use the Excel Spreadsheet.

The spreadsheet is set up for teams up to 10 participants. Each of the participants has a column for their answers.

The additional value of the Spreadsheet is that the tool uses the answers from all participants and turns it into graphs and overviews that help you make decisions on the gaps and areas of improvement.

Pro Tip: while the questions in the book are identical to the questions in the spreadsheet there may be a discrepancy in the order in which the questions are listed. Don't worry about this too much as the questions are exactly the same, use the ctrl-F or command-F function when you need to search for a specific question in the spreadsheet.

Unsure about how to use the Self Assessment in your specific situation? Feel free to contact us for additional support and to answer any of your questions.

For more information on the Self Assessments and a full overview of the available topics, go to store.theartofservice.com/self-assessments/

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